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FAQ / SUPPORT

Frequently asked questions

The icono online academy is a streaming learning platform with constantly growing content in the form of video seminars and video courses. For a low monthly membership fee you get full access to all video seminars and benefit from additional advantages such as discounts on our video courses.
Of course, our video courses can also be booked free of membership. This requires only a one-time registration and the payment of the rental fee for your selected course / video (between 5 € - 10 €). In return, you can rent our videos for a certain period of time and watch them again and again.

Problem-free and at any time without notice!

Just go to My account > My subscription and then click on "Quit".

Cancel subscription

Yes you will receive an invoice in any case.
For rental videos or courses you will receive the invoice for the respective booking.
If you have a membership, you will receive the invoice with your monthly payment.

SUPPORT

You have problems with your account, payment or any other concern?

We will be glad to help you!